Hello and welcome to the Follow the Brand Podcast.  I am your Host Grant McGaugh CEO of 5 STAR BDM. Today, we will talk about maintaining a High caliber Brand with Highly extroverted engineer and entrepreneur Christian Milaster.

Christian talks about enabling the delivery of extraordinary care by giving the right tools and optimized processes for improved patient outcomes. Christian owns a company called Ingenium which has a powerhouse of consultants with a high caliber of expertise in telehealth delivery and services.

With the avalanche of Digital health services overtaking the world, he shares his approach through a weekly newsletter that he publishes every Tuesday. With over 100 written articles and 40 speaking engagements, Christian Milaster shares valuable pragmatic insights with professionals seeking knowledge in the virtual care industry.

Christian Milaster says to share your knowledge without hesitation. Talent recognizes genius, and mediocrity knows nothing but itself. 

Christian Milaster is passionate about enabling the delivery of extraordinary care. He relentlessly advocates bringing personal satisfaction to the medical profession by applying systems thinking principles and implementing systems engineering solutions. 

Rooted in German Engineering and Systems Thinking, Christian designs and implements pragmatic improvement and optimization solutions, drawing from a wide range of disciplines, including design thinking, agile, lean, Baldrige, requirements engineering, and servant project management.

Christian is the founder and CEO of Ingenium Digital Health Advisors, a boutique consultancy focused on leveraging Digital Health to deliver extraordinary care. Ingenium comprises a 6-person consulting team and a consortium of over a dozen expert advisors.

Born, raised, and educated as an Engineer in Germany, Christian started his career at IBM Global Services before joining the Mayo Clinic in 2000. He worked for 12 years in various roles before launching Ingenium. He resides just outside Annapolis, Maryland, with his wife and two pre-teenage daughters.

Let’s give a warm welcome to my guest on the Follow The Brand Show, Christian Milaster!