One of the biggest challenges in healthcare is revenue cycle management.  The continuous struggle between providers, payors, and patients in claims management is worldwide. This is the Follow the Brand Podcast with host Grant McGaugh, and we would like to explore this mounting problem with an industry expert Bernadette Albury.   

She talks about budget, goals, and dialogue as keys to understanding denial management. Bernadette also helps providers maximize their payor contracts and gives proven strategies to overcome the denial of a claim.

Bernadette Albury, President and C.E.O. of Gateway Healthcare Solutions (GHS), provides high-quality program, project management, and professional services solutions to local, regional, and national clients in the healthcare industry. She is a visionary professional focused on developing quality solutions and delivering exceptional results. She is committed to enhancing individuals, teams, and organizations’ efficiency, effectiveness, and overall performance. While operating in her passion, she provides leadership and professional development at all workforce levels, from direct service workers to management and executive team members.

The birth of GHS started with an entry in a journal during graduate school that propelled the vision to establish a compelling and energetic organization to satisfy the solution to many challenges faced within the healthcare industry. Ms. Albury quickly began to create the foundation by fueling her passion for coding, contractual language, and maximizing strategies. Thus laying out the framework for the early stages of GHS. Bernadette Albury merged with several dynamic organizations to better assist in gaining the necessary knowledge to operate in wisdom and the spirit of excellence. 

Since then, Bernadette Albury has brought a wealth of Healthcare Industry experience, along with a great deal of employee engagement, workforce development skills and experiences, and a deep understanding of operating and developing a cohesive environment. She specializes in transformational Consulting in healthcare, Denial Management, Employee and Customer Engagement Services, Reimbursement Methodology, Revenue Cycle Management, Medical Coding Analysis, Strategic Planning, Professional Development and Training, Executive and Professional Coaching, Monitoring and Compliance, and Oversight Services.

Ms. Albury has the proven ability to monitor, assess, and turn around failing programs and immediately implement effective remediation plans. She establishes interconnected teams and works collaboratively with staff, project teams, and community partners. She benchmarks integrity, establishes appropriate use controls and performance metrics to gauge program effectiveness, and maintains accountability for implementation. Ms. Albury has a passion for excellence that serves as the foundation for driving client satisfaction, high-quality results, and project success.

Selecting the right healthcare solution advisor can bring you the management services you need and the peace of mind you deserve. Please welcome Bernadette Albury to the Follow The Brand Show, where we are creating a 5 STAR Brand that You can follow!